Video Training / Business and Marketing Tutorials →Community Management – Everything You Need To Know

What you'll learn
Module 1 - Creating an Online Community
Module 2 - Psychology of Online Community
Module 3 - Guidelines/Rules/Moderation
Module 4 - Content Creation
Module 5 - Crisis Management
Module 6 - Feedback Analysis/Data
Requirements
No experience required, everything you need to know about online Community Management will be taught
Description
This course is all about community management right from its early stages to things that all community managers must know as they work to grown and develop communities. Lots of lessons learnt that I have picked up through my own personal adventures into community management, giving people a chance to explore all types of knowledge to succeed in this role. In the course I cover everything from firstly building and maintaining a community, to the psychology of community, branding, content creation, crisis management and data and feedback gathering and analysis. Not only do we look at how to initially start and grow a community but we also cover topics that many current community managers shy away from, such as psychology behind communities and crisis management. Quizzes are involved in each of the modules to check for your understanding of the content but to also give you the confidence you have developed your own skills and knowledge.A full course exploring multiple different subjects in an attempt to standardise the role of a community manager across all working business and setting types, with lots of knowledge and skills that can be transferred to any business setting looking after a community or customers online.
Overview
Section 1: Community Management Introduction
Lecture 1 Community Management Introduction
Section 2: Module 1 - Creating a Community
Lecture 2 Creating Community, Building and Maintaining
Section 3: Module 2 - Psychology of Community
Lecture 3 The Psychology of Community
Section 4: Module 3 - Guidelines/Rules/Moderation
Lecture 4 Community Guidelines, Rules and Moderator Teams
Section 5: Module 4 - Content Creation
Lecture 5 Creating Engaging Content
Section 6: Module 5 - Crisis Management
Lecture 6 Crisis Management
Section 7: Module 6 - Feedback Analysis/Data
Lecture 7 Data and Feedback Gathering and Analysis
Section 8: Community Management Conclusion
Lecture 8 Community Management Conclusion
New Community Managers,Experienced Community Managers,Want-to-be Community Managers

Homepage

https://www.udemy.com/course/community-management-everything-you-need-to-know/

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