Video Training / Business and Marketing Tutorials →US Trucking Operations Avoid Demurrage & Hidden Fees

How to avoid demurrage before it happens
How to organize trucking operations and delivery orders the right way, from booking to POD
Air cargo operations: ground handling coordination, and avoiding storage fees
Every hidden trucking fee explained: chassis, prepull, yard storage, detention, drop fee, layover, tolls and how to explain them before disputes
Practical email, communication, and organization systems used by real operation teams (folder tips, urgent subject lines, BCC strategies, and more)
A real trucking operations Excel you can use immediately

Requirements

No prior logistics or trucking experience is required. This course starts from the fundamentals and builds up.

Description

Every year, freight companies lose thousands of dollars to demurrage, detention, and hidden trucking fees – not because they're bad at their job, but because nobody ever taught them what to watch for.
If you're working in freight forwarding, drayage, or logistics operations, one late email or one missed LFD (Last Free Day) can cost your company thousands. This course fixes that.
Based on 4+ years of real-world US trucking operations experience, this course walks you through exactly how professional operators track ETAs, manage container pickups, avoid costly delays, and communicate with truckers and clients – the way it's actually done in the industry, not just theory.
In this course, you'll learn
- How to avoid demurrage before it happens
- How to organize trucking operations and delivery orders the right way, from booking to POD
- Air cargo operations: ground handling coordination, and avoiding storage fees
- Every hidden extra cost in trucking like chassis, chassis split, overweight, prepull, yard storage, detention, drop fee, layover, tolls and how to explain them to your clients before they become disputes
- Practical email, communication, and organization systems used by real operation teams (folder tips, urgent subject lines, BCC strategies, and more)
- The "Perfect Operation Excel Example" — a real, ready-to-use tracking template based on actual US trucking operations, included as a downloadable resource

Who this course is for

Freight forwarders and logistics coordinators, new or experienced
Trucking dispatchers and operations staff
Anyone working with US import containers, drayage, or air cargo
Business owners who want to understand what their ops team should be doing