Video Training / Business and Marketing Tutorials →Supporting LGBTQ+ Colleagues Workplace Inclusion Essentials

Explain core LGBTQIA+ terms and distinguish sexuality, gender identity, expression, and sex assigned at birth.
Use inclusive language at work, including pronouns and chosen names, without making assumptions.
Identify microaggressions and respond with respectful, effective bystander intervention.
Apply intersectionality to understand different LGBTQ+ workplace experiences and barriers.
Recommend policy and benefits improvements that support LGBTQ+ inclusion (ERGs, facilities, healthcare).
Describe key U.S. and EU legal protections and how companies can go beyond compliance.

Requirements

There are no prerequisites for this course

Description

Did you know that nearly half of LGBTQ+ employees still don't feel safe enough to be out at work?And research shows many LGBTQ+ professionals have left jobs because they couldn't be themselves.
Even organizations with inclusive mission statements can miss what matters most: day-to-day culture—pronouns, assumptions, microaggressions, and whether people trust leaders and HR to respond when something goes wrong.
This course, Supporting LGBTQ+ Colleagues, is designed to help you turn good intentions into practical workplace actions. Whether you're an individual contributor, people manager, HR professional, or DEI champion, you'll learn how to support LGBTQ+ coworkers with clarity, confidence, and respect.
In this course, you'll learn how to
- Understand LGBTQIA+ identities, terminology, and key concepts (sexual orientation vs. gender identity)
- Use inclusive language and handle pronouns and chosen names appropriately
- Recognize common workplace challenges, from subtle bias to discrimination
- Respond to microaggressions and create psychological safety on your team
- Apply an intersectional lens and identify unconscious bias in everyday decisions
- Practice real allyship (not performative support) and strengthen support networks/ERGs
- Understand policies, benefits, and frameworks that drive inclusion (e.g., HRC CEI, Stonewall)
- Learn from real-world best practices, including a Starbucks inclusion case study
- Navigate the legal landscape (U.S. and Europe) and what it means for workplace behavior
By the end, you'll have a practical toolkit of language, behaviors, and policy awareness you can use immediately—plus next steps and resources to keep improving long after the course ends.
If you want to help create a workplace where LGBTQ+ colleagues aren't just "included," but respected, supported, and able to thrive—this course is for you.

Who this course is for

People managers, team leads, and supervisors
HR professionals, recruiters, and talent acquisition teams
DEI/EDI practitioners and employee experience leaders
Employees who want to be stronger LGBTQ+ allies at work
Executives and senior leaders sponsoring inclusion initiatives
ERG leaders and members (LGBTQ+ and allies)
Anyone working in a diverse workplace who wants practical inclusion skills