E-Books →Kunden fürs Leben Die Erfolgsformel für mehr Service und Kundenzufriedenheit
Published by: book79 on 2-10-2024, 02:26 | 
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Free Download Kunden fürs Leben: Die Erfolgsformel für mehr Service und Kundenzufriedenheit By Carl Sewell, Paul B. Brown (auth.)
1996 | 204 Pages | ISBN: 3322847284 | PDF | 5 MB
Carl Sewell ist einer der führenden Automobilhändler in den USA. Er war einer der ersten, die auf die Langfristigkeit von Kundenbeziehungen setzten. Auf dieser Basis gelang es ihm, sein Geschäft innerhalb kürzester Zeit von 10 Millionen Dollar pro Jahr auf 250 Millionen Dollar auszuweiten. Paul B. Brown ist Marketing-Redakteur der Zeitschrift "Inc.", zuvor war er Redakteur bei Forbes und BusinessWeek.
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